PRODUCTION EMAIL TEMPLATE SETUP
Are you taking the time to fill out agency portal production information?
My rates and terms sheet says at the bottom: "Final transcripts will be submitted via email at the rates agreed to above. All ordering information, attorney contacts, PDF signed reporter cert, and exhibit information will be included."
Below are screenshots as well as a downloadable .docx of my email template that I use to turn in my final transcript and invoice. (Note that I email the production department and cc the accounting department, with a bc to myself. I have this set up as a separate template in my email client for every agency I work with so that I can have those email addresses for production and accounting already filled in.)
PRODUCTION EMAIL TEMPLATE SETUP.docx
This form will download to your Downloads folder on your PC.